|Product Evolution||With continuous feedback from the users, product has evolved wonderfully and we are enjoying this journey led by our customers. We have been able to add new features that matter to users.||With regular feedback, requirement flow never stops and product team is always having a list of backlogs which has to be always prioritized
Needless to say, same users are sharing new requirements once they feel basic needs are met (Maslow’s hierarchy in action 🙂 )
|Customer Experience||Customers are always happy that they are being heard, product is built to address their needs and roadmap is shared with them||With regular requirement flow, requirement fulfillment takes few weeks as any new requirement is incorporated in product roadmap after seeking feedback from a broader user base|
|Rework||Once we moved from MVP to product, there has been a minimal rework as any new feature added is done in a Lean mode – some tweaks are always required after the feedback but nothing major||Since, we have adopted Lean approach to build the product – we are steadily moving forward but we have lot of ground to cover as customers are forthrightly sharing what they need|
|Revenue Growth||As it is a customer led product development – customers pay once product behaves as they have desired. Product built to suit the needs of a broader user base is a key enabler and it works||While Product is evolving regularly, revenue growth can only be linked to Customer happiness (Always remember – Customer is King/ Queen ) and we are striving for it only|
While there has always been a debate to scale up as Startup is all about execution. But we have consciously chosen to build it the way our customers want it to address their pain points.
We are not replicating any other software, we are building something unique and it requires patience & consistency.
If you think, there are any tasks in taxation – which are handled manually, please write to us and we will work with you to solve them!!